NEW CLIENTS
We group play, all day, everyday.
For a lot of dogs, group play isn’t right for them.
Group play can be overwhelming OR overstimulating. When dogs are in a group environment and don’t have control of their emotions (happy or fearful), they do things they wouldn’t normally do. Even the BEST dogs can struggle with making the right choices when in large groups,
AND THAT’S OK.
It doesn’t mean they’re bad dogs. It doesn’t mean they can’t be around other dogs. It just means the way we do things, isn’t the right way for them. It’s our job to advocate for every dog we meet and make sure they’re going to have a successful stay!
Below is a list of requirements, behaviors and policies to better help you decide if our place is the right place for you and your pup.
What Should You Know?
REQUIREMENTS
Every new client must schedule and pass a Trial Day before they can stay with us (details below)
Dogs must be 4 months and older
Dogs must be spayed or neutered by 8 months
Dogs must be up-to date on vaccines and show proof
Rabies
Distemper (Dhpp)
Bordatella (Kennel Cough)
Dogs must be treated with HEART-WORM and FLEA & TICK preventative
Dogs must be in good health and free of injury
Dogs must be crate/kennel trained
UN-WELCOME BEHAVIORS
Aggressiveness towards dogs or humans
Separation or kennel anxiety
Excessive barking
Overstimulation: no off-switch
Excessive jumping (humans, counters, guests, strangers, dogs)
Resource or Food guarding in any situation
TO HAVE A SUCCESSFUL STAY WITH US YOUR DOG SHOULD BE ABLE TO…
Respond to their name when alone and around distractions
Control their jumping so it’s not excessive
Follow basic commands and hold them for a few seconds (sit, stay, come)
Be kenneled without anxiety (barking, panting, whining, urinating, or scratching at kennel)
Not excessively bark (ie. demand bark at people or other dogs)
Be in a social setting (dog park, dog bar, friends house, etc) without having to be constantly corrected by dogs/humans
Refrain from herding or policing other dogs
*If you are already struggling with behavior issues at home, they will be amplified here and make it hard for your dog to have a successful stay
NOTE: If a dog becomes aggressive or un-manageable due to any of the reasons above, you or your emergency contact, will be called to pick them up. We will not continue to board any dog we feel is a causing issues for themselves or any of our other guests.
NOTE: If your dog goes into heat while boarding with us, your emergency contact will be called to pick them up.
What Is A Trial Day and How Much Does It Cost?
A TRIAL DAY IS:
A full day of play required for any new dog BEFORE their first stay
Your dog’s chance to get comfortable with us before they stay
Your chance to meet us and tour the facility
Our chance to assess and make sure group play works for them
That way, when your dog returns for their first overnight stay, they are familiar with us, the routine, and we are confident they are going to do great!
TOUR & TRIAL DAY COST:
1 Dog - $20
2+ Dogs - $30
BEHAVIORS WE ARE LOOKING FOR TO PASS A TRIAL DAY:
Listening = do they know their name, can they follow basic commands (sit/stay/come)
Approachability = can they be approached by humans or dogs without aggression
Communication = can they communicate correctly with other dogs
Sociability = can they be around other dogs/humans and interact appropriately (this doesn’t mean they are social butterflies, but that they can tolerate being in a social setting)
Adaptability = can they adjust to being away from you, can they go in a kennel, settle in their kennel, and rest quietly
Functionality = can they function in a group with high energy and playing, without becoming overstimulated (excessive barking, herding, excessive rough play)
When Are Trial Days Scheduled?
Mondays, Tuesdays and Wednesdays (some Thursdays)
Drop-Off: By Appointment: 7:30am, 8:00am, 8:30am, 9:00am, or 9:30am
Pick-Up: 4pm-6pm
You will be leaving them for the entire day
ALL TOURS & TRIAL DAYS ARE MADE BY APPOINTMENT ONLY. In order to keep our guests calm and as stress-free as possible, we do not offer drop in tours.
IMPORTANT: We ask that all clients text (402-680-1030) every time they are on their way to drop-off or pick-up their dog(s).
(see our FAQ for why).
What to Bring to Trial Day:
Leash-For the safety of all our guests, dogs must be leashed from vehicle to gate
Vaccination Records- sent before the day of your visit (see our FAQ for details on how to send)
Food- ONLY if your dog normally eats a lunch
Make sure to check-out our AVAILABILITY PAGE for the most recent availability before you register!
